Incidents | gHost Technology Incidents reported on status page for gHost Technology https://status.ghost.site/ https://d1lppblt9t2x15.cloudfront.net/logos/186053a1d7b9a61d0fc64b9d8b3a9b77.png Incidents | gHost Technology https://status.ghost.site/ en Server Patching https://status.ghost.site/incident/823621 Wed, 11 Feb 2026 23:50:13 -0000 https://status.ghost.site/incident/823621#9dda7e6bee018b4108030c649768827296ff3ea55fe89eb9fdbcf326dd5a3386 Our servers are having security patches applied to ensure we stay on top of the latest threats. No interruption to customer services are expected as we work across our redundant setup. Data Processing Failure https://status.ghost.site/incident/522765 Tue, 25 Feb 2025 05:10:00 -0000 https://status.ghost.site/incident/522765#41c16f27c1060af605a26c2e29e96e97fa020a8de7ecc7cf9f532c5e913adf26 All files sent over the last three days have now been re-processed, and calculations have been re-filled. We sincerely apologise to customers for the inconvenience caused. Data Processing Failure https://status.ghost.site/incident/522765 Mon, 24 Feb 2025 02:10:00 -0000 https://status.ghost.site/incident/522765#334d5391101cd84d1f9b598c22a637b95af858d7f44ad5ced754b16fa796e831 We've resolved the root cause of the issue with our file parsing system, and are working through manually re-processing all files that have been sent to us over the last three days during this outage window. Updated data will start appearing on your customer portals soon. Data Processing Failure https://status.ghost.site/incident/522765 Fri, 21 Feb 2025 04:10:00 -0000 https://status.ghost.site/incident/522765#014e6d0fad5d845be4ba38738c3f253734c40611b8ddbf7eebcb1bbc2a2cfb92 Our engineers are investigating the cause for data files sent to our endpoints (SFTP, FTPS, Email) to not be processed and archived properly. Please be aware that while this is investigated, updated data will not appear on your customer portal. We apologise for the inconvenience and will work to have this resolved as quickly as possible. Service status subsystem not working https://status.ghost.site/incident/478293 Mon, 16 Dec 2024 05:45:00 -0000 https://status.ghost.site/incident/478293#05f89d9e7f053a6c33d83ae66c6afaa7dbb92f0e55a69e26aa5eab3b2dd67f71 The service which polls all other infrastructure, is currently not working properly. Server Maintenance https://status.ghost.site/incident/471968 Tue, 03 Dec 2024 04:30:18 -0000 https://status.ghost.site/incident/471968#ec4cd43209e5589d58e29303127618268d1f83819082cde36b63a990d91356f1 We're updating our release process to seamlessly push new versions of gHost to our servers. Individual servers may be temporarily paused while this update is rolled out. All aspects of gHost will remain available to users through our redundant setup. Server Maintenance https://status.ghost.site/incident/471907 Tue, 26 Nov 2024 23:30:34 -0000 https://status.ghost.site/incident/471907#95b6d242f43fcde4c2f74c26aff6f3c86581d43dff0cbe2396ef8079cae23b3d We're pausing Web and File services temporarily on our secondary server, while we make some changes to our redundancy setup. Secondary web server experiencing issues https://status.ghost.site/incident/465085 Fri, 15 Nov 2024 03:00:00 -0000 https://status.ghost.site/incident/465085#7937494914d220a6f1cce778d3d6654773caf7649f09274a46450b91edb1d447 One of our secondary servers is experiencing issues serving web content Server Updates https://status.ghost.site/incident/446417 Thu, 17 Oct 2024 22:45:03 -0000 https://status.ghost.site/incident/446417#42c1a90c05443b5139099ae46913b2fb80b3ce2224ec8201ea8709fd762355bf Due to updates, we're temporarily rebooting some servers. Server Maintenance https://status.ghost.site/incident/442139 Thu, 10 Oct 2024 00:30:00 -0000 https://status.ghost.site/incident/442139#ba5386325a49a3ad7446780eb3af9a7d44e657de1e0713ae53dcaaa5c8c24faf We're undertaking regular maintenance on some servers, which may cause minor disruption to some components. SFTP Outage https://status.ghost.site/incident/442145 Wed, 09 Oct 2024 13:00:00 -0000 https://status.ghost.site/incident/442145#ae4d32fdd8cc57a8858cbd5923db3874e82b1e721723c96b7f3248e20c07e2f4 Due to a poorly-documented OpenSSH Server update, an outage was experienced while our engineers fixed a breaking change to the application's expected configuration. Server Maintenance https://status.ghost.site/incident/441743 Wed, 09 Oct 2024 09:15:47 -0000 https://status.ghost.site/incident/441743#b7cdcbdcd96e5b30c165291b136d1bb5a3c102b3dcdd006c19fde695b1b8b7e5 We're undertaking regular maintenance on some servers overnight, which may cause minor disruption to some components. Data Backfilling https://status.ghost.site/incident/435928 Fri, 27 Sep 2024 05:00:00 -0000 https://status.ghost.site/incident/435928#1a3e2cc718173be9dba71f1a8b37ce53f7be3c9a5d9579c6c579a67992fa65fb We're re-processing some legacy data files, causing a temporary CPU spike on some of our Production servers. Web traffic will be directed to other servers while we complete this task. Server Maintenance https://status.ghost.site/incident/427842 Tue, 10 Sep 2024 13:30:00 -0000 https://status.ghost.site/incident/427842#6df92e9f96d6cab3f1ab2c97171352dd0cd8089c320f97fa4a176685cd46fbc5 We're undertaking regular maintenance on some servers overnight, which may cause minor disruption to some components. Server Maintenance https://status.ghost.site/incident/414086 Wed, 14 Aug 2024 17:30:00 -0000 https://status.ghost.site/incident/414086#9b4af05f1dfee614ecc64dce1c2f557f69e19517aea3d63525e906f1e33f8c8f Maintenance completed Server Maintenance https://status.ghost.site/incident/414086 Wed, 14 Aug 2024 17:15:00 -0000 https://status.ghost.site/incident/414086#9d869a77b249aefaab76ffb14591a600224fff48d92d3bc793007c441f748c59 We're undertaking regular maintenance on some servers overnight, which may cause minor disruption to some components. Adding parsing for a new customer https://status.ghost.site/incident/410082 Wed, 07 Aug 2024 01:30:00 -0000 https://status.ghost.site/incident/410082#5df2daec320106765c00a1bd769d19b5a356c2bd777e330aa09d26aa2fc5da24 Data parsing in our Test Environment may experience temporary interruption while we add some rules for a new customer. Notification Service Outage https://status.ghost.site/incident/403271 Wed, 24 Jul 2024 01:30:00 -0000 https://status.ghost.site/incident/403271#35537cf7e1cf394123868cb45a4ab793ef4216353fe70523c4cfe4bd02777300 We've identified a configuration issue preventing our advanced emails from working correctly, and are working to restore the proper functionality. We're testing redundancy and failover scenarios https://status.ghost.site/incident/392340 Tue, 02 Jul 2024 06:27:00 -0000 https://status.ghost.site/incident/392340#e971efcdea9164c62abbf8034bdb6b3cfe294a4b1f0a4b9ebc1a768bd988c52a Don't worry if Production-1 or Production-2 go down in isolation - our load-balancing should kick in.