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Resolved

Server Patching

Feb 11, 2026 at 11:50pm UTC  –  Feb 12, 2026 at 3:30am UTC
Affected services
Web Portals (P1)
Web Portals (P2)
Core API (P1)
Data Storage (Production-1)
Data Storage (P2)
Data Modelling (Production-1)
Data Modelling (Production-2)
TCP FTPS (P1):21
TCP FTPS (P2):21
TCP SFTP (P1):22
TCP SFTP (P2):22
SMTP Email:25
Data Parsing (P)
Core API (P1)
Connection Abuse (Production-1)
Connection Abuse (P2)
Connection Abuse (I)
Connection Abuse (T)
Logging (Test)
Process Heartbeats
Meeting Booking Service
Data Storage (T)
Data Modelling (T)
Analyses and Events (Test)
Notifications (T)
Data Parsing (T)

Resolved
Feb 12, 2026 at 3:30am UTC

Our servers are having security patches applied to ensure we stay on top of the latest threats. No interruption to customer services are expected as we work across our redundant setup.